Welcome to my speaking website.
John Tschohl, called the "Guru of Customer Service" by USA Today, Time, and Entrepreneur magazines, is a best selling author and president of Service Quality Institute, the global leader in customer service training and development.
You can review all or part of his customer service speaking video. For the past 28 years, John Tschohl has focused soely on customer service. Over 90% of his business is international.
John Tschohl, a customer service strategist, has been instructing and motivating employees, managers, supervisors and company CEO's for 38 years.